Protecting Your Privacy
at Heritage Stone & Marble
Respecting your privacy.
At Heritage Stone & Marble, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Details: Name, phone number, email address, and mailing address.
- Transaction Information: Details about purchases, quotes, or inquiries.
- Website Usage Data: IP addresses, cookies, and analytics to improve user experience.
How We Use Your Information
Your information is collected for the following purposes:
- To respond to inquiries and provide quotes.
- To process transactions and service requests.
- To improve our website, services, and customer experience.
- To send promotional offers or updates (only with your consent).
- To comply with legal obligations and prevent fraudulent activity.
How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure. Access to your information is restricted to authorized personnel only.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers (such as payment processors or delivery services) to fulfill your requests.
- Legal authorities if required by law or to protect our rights.
Your Privacy Rights
As a Canadian resident, you have the right to:
- Access, update, or correct your personal information.
- Withdraw consent for marketing communications at any time.
- Request the deletion of your data, subject to legal and contractual obligations.
To exercise your rights, contact us.
Cookies and Tracking Technologies
We use cookies and analytics to enhance website functionality and analyze user behavior. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this policy to reflect changes in legal requirements or business operations. Any updates will be posted on this page, and we encourage you to review it periodically.